Shipping Policy

AVAH Shipping Policy 

Please note: USPS is currently experiencing longer delivery times. Standard shipping may temporarily require more time to be delivered. 

 

At AVAH, we strive to provide you with a seamless shopping experience, from browsing our collections to receiving your beautiful new pieces. Here’s everything you need to know about our shipping process:

Order Processing

  • Processing Time: Orders are processed Monday through Friday, excluding holidays. Please allow 1-4 business days for processing.
  • Order Confirmation: Once your order is placed, you’ll receive an email confirmation. We’ll also send you another email with tracking information once your order is shipped.

Shipping Time

  • U.S. Shipping: 2-7 business days from our warehouse in Los Angeles, California.

Shipping Costs

  • Standard Shipping Rate: We offer a flat rate of $8.95 for standard shipping on all U.S. orders.

Bonus Gift with Every Purchase

  • Enjoy! Every order comes with a little something extra from us to you—yours to keep, even if you return or exchange your items. Please note: free gift is excluded on orders containing only shoes or accessories. 

Shipping Carriers

  • We use reliable carriers such as USPS Priority, UPS, and FedEx to ensure your items arrive safely and promptly.

Tracking Your Order

  • Once your order is shipped, you’ll receive an email with a tracking number. You can use this number to track your package on the carrier’s website.
  • If you have any questions about tracking your order, feel free to reach out to us at info@avahcollections.com.

Lost or Damaged Packages

  • While we do our best to ensure your package arrives safely, AVAH is not responsible for items lost or damaged during transit.
  • Important: If you are returning your order, we recommend keeping a copy of your receipt when dropping off returns at the Post Office. This can help us assist you in the unlikely event your package is lost. For more information on returns, see our Return Policy here.

We’re here to help! If you have any questions or concerns about your order, please don’t hesitate to contact our customer service at info@avahcollections.com.

Thank you for shopping with AVAH. We appreciate your business and hope you enjoy your purchase!