Customer Service

Should you require information or help, please contact us by email and we will be happy to assist you.

• All orders are processed, shipped and delivered within 5-7 business days from the day you place the order (Processing & Delivery Times might be hindered by Covid). Once the order is shipped, you will get a confirmation email with tracking info. All orders are shipped with USPS PRIORITY or FIRST CLASS
• See the delivery FAQs for details on shipping methods and costs

Avah accepts the following payment methods:

• Credit Card: Visa, MasterCard, Discover, American Express, and ApplePay.
• Avah features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
• PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund. Refunds will be charged back to the original form of payment used for purchase. Customer must initiate return via email: info@avahcouture.com to receive an Authorization Number. To make returns easy for you, once the return is processed we will send you a free UPS prepaid label. Shipping/handling fees of original purchase are non-refundable. All clearance items are Final Sale and not refundable.